Complaints If you have any concerns about your course or a service, we'd always recommend that you try to resolve the issue informally in the first instance. Manchester feedback and complaints service As a patient, relative, carer or a member of the public, you may have questions about the services we provide and purchase and may need someone to turn to for on-the-spot help and advice. Stockport CCG 07393798116 STOCCG.contactus@nhs.net The Complaints Manager Stockport CCG 4th Floor, Stopford House Stockport, SK1 3XE Manchester CCG 0161 953 8388 nhscomplaints@manchester.gov.uk Manchester City Council, PO Box 532, Town Hall, Manchester, M60 2LA Val Bayliss-Brideaux Head of Engagement Trafford CCG 0161 873 9500 Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. NHS Salford Clinical Commissioning Group (CCG) is the organisation that decides how to spend the NHS budget on the majority of health services for 270,000 people registered with a GP in Salford. You also have the option to opt-out of these cookies. Al-Shifa Medical Centre Address: 4-6 Copson Street Withington Manchester Greater Manchester M20 3HE Tel: 0161 434 2753 We also use third-party cookies that help us analyze and understand how you use this website. @MHCCPrimaryCare @ManchesterHCC @mcrlco https://t.co/VExsOsSqXX, Maternity safety information for Black, Asian or minority ethnic women is now available from @NHSNW How we … If your concerns cannot be resolved informally with the practice manager or pharmacist you should contact NHS England on. Clinical Commissioning Groups (CCGs) commission most of the hospital and community NHS services in the local areas for which they are responsible. You will now be redirected to the MHCC website. If you live in Greater Manchester, please contact your relevant ICA in your area. Having an integrated health and adult social care service will provide a one stop shop for advice, feedback and support for the residents of Manchester. If your complaint is regarding an experience at a provider organisation, the CCG will offer advice on how best to raise your concern in line with the NHS Complaint Process. CCG blog; We’re here to help. This website uses cookies to improve your experience. Complaints If you need to make a complaint, please let us know as soon as possible so that action can be taken to resolve the problem for you. Manchester Clinical Commissioning Group. 3.2 Support for persons making a complaint 3.3.1 ICA provides a free, impartial and independent service for … You … Tel: 01908 278684 Email: [email protected] NHS Complaints Advocacy. Tel: 0300 311 2233 (free national number) E-mail: England.contactus@nhs.net Letter: NHS England, PO Box 16738, Redditch, B97 9PT; Complaints about a hospital 2 . To discuss your complaint by telephone: Please call NHS Somerset Clinical Commissioning Group headquarters on 01935 384000 and ask to be put through to the Complaints Team. NHS Greater Huddersfield CCG complaints – listening and learning We take all complaints very seriously and wherever possible we use them to learn lessons, make changes and improve the services we commission. Manchester Clinical Commissioning Group. The CCG offices and switchboard are open from 08:30 until 17:00 Monday to Friday. If you are not completely satisfied with the way your complaint has been answered, or they cannot resolve the problem, you may wish to make a formal complaint to the CCG as the commissioner of these services. Commissioning involves deciding what services are needed for diverse local populations, and ensuring that they are provided. If you have a problem with NHS services, and the CCG have commissioned these services, you can raise problems with them instead of … Or you can complain to the organisation in charge. Information should be available and provided to you on how to share feedback, give a compliment or make a complaint. Telephone: 0161 213 1750 Email: communicationsmanchester@nhs.net Find … Every CCG will have its own complaints procedure, which is often displayed on its website. Making sure we handle complaints appropriately is one way in which we can help to improve quality for people across the Huddersfield area. In 5 seconds, please click here ( CCGs ) commission most of the website to, such as GP. Telephone: 0161 213 1750 email: [ email protected ] NHS complaints Advocacy Service Commissioning (. Your browsing experience City Council working in partnership with NHS Manchester Clinical Commissioning Group let you when! 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