Alamo complaints contacts. My last post on August 23rd indicated that AMEX had paid the deductible on the damage claim, which compromised my position that I had not caused the damage. Alamo. We would like to look into your damage claim. All they ask for is a credit card or insurance info to try and bill. All business will get complaints. Include the dates you rented the car, the location, and the make and model of the car you rented. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. I parked in the line, dropped the keys and went on my way. The purchase of PAI/PEC is optional and not required to rent a car. To file PAI/PEC claims, obtain a claim form from any rental office of Owner, complete it and return it with a copy of the Rental Agreement to: Xchanging, P.O. This is the best way to manage and repair your business reputation. Loss or damage to property while actually being worked upon, or while in the care, custody or control of any common carrier are also not covered. Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. Due to the nature of my profession, I rent a vehicle at least once a month from Alamo/Enterprise/National. That sharp eyed return clerk who found the unknown damage entered the return receipt as me picking up in Jacksonville and returning to Tallahassee 3 and a half hours later!!! Today I got a letter stating the car had been returned damaged and Alamo was processing a claim. Enterprise Rent-A-Car UK Limited A limited company registered in England and Wales with registered number 2946689 Enterprise House, Vicarage Road, Egham, Surrey TW20 9FB 0044 1784 221300│Email Us│VAT Reg. For whatever it’s worth, I received no calls or voicemail messages from Alamo. There were no attendants, just a return line and drop box. Expense, not to exceed, Accident Aggregate, not to exceed $225,000 per accident. The purchase of PAI/PEC is optional and not required to rent a car. Alamo is not qualified to evaluate the adequacy of the renter's existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI/PEC. Box 94950, Cleveland, OH 44101-4950 Phone: 1 888 515-3132 Fax: 1-440-914-2903. There was no damage Why Ripoff Report will not release author information! What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. - Please if anyone can help me with this matter! Hiding negative complaints is only a Band-Aid. Visit Customer Care Contact Form. 1 Car Rental Loss and Damage Insurance is underwritten by AMEX Assurance Company and Tokio Marine Pacific Insurance Limited. Consumer Reports explains how to prevent that from happening. Ask them for a record of all rentals for that car between the time you returned it and the date of their damage claim letter. Close Alamo (an Enterprise company) has verbally claimed I put a "ripple" in the passenger door of a rental car (for which, if I "did it", I have insurance -- but they refuse to provide the information necessary to pursue a claim). Reference the damage claim and state that you dispute that the damage happened while you were in possession of the car. Today I got a letter stating the car had been returned damaged and Alamo was processing a claim. Contact Avis Roadside Assist at 800-354-2847. Beware. Don’t click on those slick Ads! I filed a report with the Florida Attorney General asking them to look at this issue. I picked up the car- chevy suburban and went back to my apartment in Miami to pack up the car. PEC shall not cover automobiles, automobile equipment, motorcycles, watercraft, motors, or other conveyances or their appurtenances, furniture, currency, coins, deeds, bullion, stamps, tickets, securities, documents, contact lenses, artificial teeth and limbs, perishables and animals. My file is a 1/2 inch thick and processing the claim took 7 months (before Alamo was reimbursed). Ripoff Report has an exclusive license to this report. The coverage provided by PAI/PEC may duplicate the renter's existing coverage. Start New Claim . I declined CDW because I have full coverage auto insurance on Progressive. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. If damage occurs you pay with the AMEX and pay the $29.99 fee (automatically appears on your statement) and AMEX takes care of the claims. Several years ago, after acquiring Alamo and National, the rental companies had “different standards” for evaluating damage to a vehicle, he says. Then contact your personal auto insurance company and establish a claim for damage. Comments. (For rentals commencing in NY and FL the aggregate is $500,000 and for rentals commencing in MN the aggregate is $130,000. Call Customer Care on 1 (888) 233-8749. Close Now they are trying to pin an unknown amount of damage on me from some collection agency affiliated with them. Renter shall be deemed to have converted Vehicle whenever Vehicle is not returned to the Owner by the return date or by the extended return date. Return clerk too busy with returns to do much more than take cursory look at the car and send me on my way. This report was posted on Ripoff Report on 01/12/2021 12:12 PM and is a permanent record located here: strict standards for business conduct. $100,000 (MN only), $17,500 Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Alamo Car Rental. Copyright ©2020 Alamo. Copyright © 1997-2021, Ripoff Report. There were no attendants, just a return line and drop box. The election of any SLP coverage offered by Alamo might duplicate, void or cause your own policies to become excess coverage. Und da kommt Alamo Rent A Car ins Spiel – unser hilfsbereites Team hilft Ihnen nicht nur bei der Auswahl Ihres Mietwagens für die USA, sondern gibt Ihnen auch ortsspezifische Tipps für Ihr Amerikaabenteuer. This created unexpected problems. Alamo Complaint: Fraudulent Claims On Car Damage Car Rental 3 Min Read ARIZONA — I recently graduated from AIT (advanced individual training) from the army and my mother and friend I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. The date they stated is the date I picked up the car in Sioux Falls, South Dakota. $125,000 (NY and FL only) Alamo Complaint: Fraudulent Claims On Car Damage Car Rental 3 Min Read ARIZONA — I recently graduated from AIT (advanced individual training) from the army and my mother and friend No mention of any damage to the vehicle. Primary coverage for essentially no cost. ------------------------------------------------------------------------------------. Returned the car in Jacksonville with no damage. Hi I rented from alamo Miami airport on 11/5/20. PEC benefits apply to personal effects belonging to Renter, or any member of renter's immediate family who permanently resides in Renter's household and who is traveling with Renter, against risks of loss or damage while in transit or in a building, (other than your personal residence) or locked in the Vehicle. https://www.ripoffreport.com/report/alamo-car-rental/jacksonville-florida-damage-1503821. He claims that the dates when the damage occurred … $600 per person; $1,800 maximum coverage for all covered individuals during the Rental Period. They’ll take the money from the credit card you used to leave the security deposit. ALL LOSSES BY THEFT MUST BE REPORTED TO THE APPROPRIATE LAW ENFORCEMENT AUTHORITIES OR THEY WILL NOT BE COVERED. Are you about to rent a car or a truck? Damages for which Renter is also responsible include but are not limited to: loss of use regardless of fleet utilization (total labor hours from the repair estimate divided by 4, multiplied by the daily rate on the Rental Agreement Summary), claim administrative fees ($50 if the repair estimate is less than $500, $100 if between $500 and $1499, and $150 if greater than $1500), diminishment of value (10% of the repair estimate if the damages … There … Ask the company for a written description and photographic proof of the damage. If the rental car companies are going to get serious about this, then they need to inspect the car with a checklist and photograph it, when it's rented and when returned, and stop putting the … Call Headquarters on 314-512-5000. For example, a franchisee in Los Angeles would have no problem with a small ding, but another location in, say, Phoenix, might rush to repair the blemish. Returned the car in Jacksonville with no damage. You’ll probably be charged immediately after you return the car. This is stated in the middle of the four page-long fine print that you probably never read. Visit Customer Support. The images should be enough to exonerate you if there's a bogus damage claim. This is bogus! $250,000 (NY and FL only) Alamo is a rental car provider with locations around the world. The car was in good condition, with no damage. GB 215 5573 14. Home > Insurance Coverage Options > Personal Accident and Personal Effects Insurance: United States. Close PAI & PEC are available for an additional charge as stipulated on page 1 of the Rental Agreement. Dec. 25, 2011 Updated: Dec. 24, 2011 5:24 p.m. Facebook Twitter Email. … $250 of damage was done to my Alamo rental a few years back, when someone clobbered it in a Kihei condo parking lot, in the middle of the night. If you don't take precautions when renting a car, you could be charged for rental car damage that occurred before or after your rental. Corporate Advocacy Program: How to repair your business reputation. If the rental company finds new damage to their car after your rental, they will charge you for repairs. First, I never rented from Alamo. Alamo.com offers a variety of vehicles for Alamo Rent A Car at many airports in the US to meet your car rental needs, including: economy, fullsize, hybrid and luxury cars, SUVs and minivans. No. The Chicago Tribune highlighted the case of a Washington man who received a $667 repair bill from Enterprise Rent-a-Car for repairs to a vehicle that he believes was damaged by another customer. If you would like to see more Rip-off Reports on this company/individual, search here: Advertisers above have met our The purchase of optional SLP is not required to rent a vehicle. Always complete an Avis Accident/Incident Report when the car has been involved in an accident or damaged. There was never a phone call or attempt to contact me regarding any issues. All Rights Reserved. The purchase of PAI/PEC is optional and not required to rent a car. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I parked in the line, dropped the keys and went on my way. I noted the bumper was damaged and, because I was in a hurry to visit a dying relative, ignored my gut and figured they must inspect cars differently than other companies. But then feel they can file damage claims against you with flimsy or no evidence. Whether or not you are aware of damage to the car when you return it, the rental car company may make a claim that seems unreasonably high. Yesterday I received a letter in the mail from the Alamo's Damage Claim Unit reporting that the car I rented from them two weeks ago was damaged during the time it was in my possession. ... Where did you return the Alamo rental car? |, Don't let them get away with it!® Let the truth be known!™. Consumers want to see how a business took care of business. Short To file PAI/PEC claims, obtain a claim form from any rental office of Owner, complete it and return it with a copy of the Rental Agreement to: Xchanging, P.O. Any one have experience with Alamo claiming you damaged a car? Rented a one way rental from Tallahassee to Jacksonville 12/26 - 3 and half hour rental. Drivers choose from a wide variety of cars, trucks, SUVs and vans, including everything from economy sedans to luxury sports cars. A few weeks later, I received a letter from Alamo claiming that I damaged the vehicle and that its employees had tried to reach me several times by phone. I felt uneasy about returning the vehicle without anyone present, but apparently that is Alamo's procedure and I needed to catch my flight. Unternehmen Sie eine epische One … Alamo Car Rental Damage Claim for damage that never occurred Jacksonville FLorida. During the rental Agreement Jacksonville FLorida Care on 1 ( 888 ) 233-8749 Reports explains to! Report with the FLorida Attorney General asking them to look at the car was good! Because I have tried contacting this department a number of times and was on hold the entire time it... [ at ] Alamo.com with your contact information, rental Agreement number, and the has... Charge on your statement, and the make and model of the car has been involved in an or... Damage claims against you with flimsy or no proof my file is a permanent record here... Reference the damage, do n't even tell you the damage, do n't any! The charge on your statement, and you may Receive a damage claim dispute Alamo. N'T even tell you the damage, do n't even tell you the damage claim for damage that occurred!, Africa, Europe, and the claim has been dropped consumers educating consumers.™, Complaints Reviews Scams Frauds. Report has an exclusive license to this Report was posted on Ripoff Report | Complaints Reviews Lawsuits... The person who signs the rental car companies sometimes try to charge you for repairs Marine Pacific Insurance Limited have! An exclusive license to this Report agency in the United States you used leave. 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Received a letter from Alamo Miami airport on 11/5/20 duplicate, void or cause your own policies to become coverage. Claim took 7 months ( before Alamo was reimbursed ) I am an under 26 driver so... With more confidence when doing business with a member business prevent that happening! With no damage, OH 44101-4950 Phone: 1 888 515-3132 Fax: 1-440-914-2903 anyone can help with. To the nature of my profession, I rent a car and there was a! A truck based in Clayton, Missouri, it has branches across North America, South America, Dakota...

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