I’m waiting for a refund on my cancelled holiday. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. In the meantime check out our FAQs to see if this can help answer any immediate questions. This can be arranged whilst rebooking or afterwards in Manage my booking. Is my holiday still going ahead as planned? You can also ring up customer services, but if you request a refund online, the 'clock' for getting the cash starts as soon as you submit the request. What’s the best way to speak to someone? We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Looking for inspiration? Send us an email and we'll get back to you as soon as possible. Please choose an option below. We continue to review this and working to open up these options to more customers. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Online Check In is the fastest, simplest way to do it. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. Get a quote today. Our travel experts are on hand to help you book your next holiday. Virgin Atlantic Flights Exclusive access to Virgin Holidays v-room airport lounges. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. When you book to travel any time up to 31st December 2021, you can make up to two date changes and one name change* free of charge (if you’d like someone else to benefit from your ticket). Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Your eTicket number starts with 932 and is 13 digits long. Your booking is safe with us Thanks for signing up. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Is my holiday still going ahead as planned? We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. Most Searched All Inclusive Holidays Late Deals Holiday Destinations View My Booking North … Changes can only be made to certain fares and may attract fees and surcharges. Manage my booking; Email sign up. When you check in online you can also. Our travel experts are on hand to help you book your next holiday. Manage My Booking. To finalise the amendment, one of our customer advisors will phone you. Take it with you on holiday to see your flights, hotels, payments and more — even when you’re offline. You can use this number to check in online and log into My booking. If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. Log in to Manage my booking where you can message us about your options or you can give us a call. You can now log in to Manage my booking to amend your holiday or request a refund. Explore our destinations and holiday types and save your faves to your very own Wishlist. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. For the latest information on Covid-19 you can check our FAQs here.​. In the meantime check out our FAQs to see if this can help answer any immediate questions. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. Manage my booking. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We'll be in touch by email letting you know how to register to change your holiday plans. We will help everyone that wants to move their holiday. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. But if you need more help, just give us a call on 0344 472 9646. Print or download your boarding pass to your smart phone. But if you need more help, just give us a call on 0344 472 9646. Upgrade your seat. Let’s get started. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. It's open from 24 hours before your flight until 70 minutes before departure. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. Change or cancel booking The flexibility of your booking depends on the fare family purchased. It can be found on your tickets and booking confirmation. Or dive right in to our 2021 holiday offers. View and change your seat. Check in now Enter your details in … If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. You can unsubscribe at any time. Let’s get started. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. First name(s) If you used a middle name(s) when making your booking, you'll need to enter this alongside your first name. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Changing the date or time of your flight Economy Light bookings are completely non changeable (apart from for flights during March 2020). Travel agent booking references. Give us a call to speak to our travel experts. You'll find contact options below, including Virgin Holidays. Manage My Booking Log in to your booking Applied for a future travel voucher? You can also use Flying Club points to pay down an existing holiday balance, via Virgin Holidays ‘Manage My Booking’ page. You can call our team on 0344 472 9499 who can look at options for you. Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. Go onto Virgin Holidays "manage my booking" You should find the Virgin Atlantic flight reference number on there with all your holiday booking info and next to it is says "book your seats". If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. Select your seats Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. Looking for inspiration? Your eTicket number starts with 932 and is 13 digits long. This website uses cookies We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. Please choose an option below. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. For further details, please read our privacy policy. Sign up to receive news, offers and competitions from Virgin Holidays by email First name. Add baggage and Advance Passenger Information (API). For the latest information on Covid-19 you can check our FAQs here.​. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Why cruise with Virgin Holidays?. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. You can call our team on 0344 472 9499 who can look at options for you. With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. We continue to review this and working to open up these options to more customers. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. We also accept booking reference numbers issued by … Your next holiday is only a click away - our website has thousands of options ready to book. You can also log into Manage my booking to find the details there. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Use Manage My Booking to: Check in online You can check in online 14 days before you fly, then print your boarding pass or send it to your smartphone. ; Tailor-Made Cruise Holidays Your cruise, your way. Our flexible booking policy We understand that the ever-changing travel restrictions can make planning your trip difficult, so we’ve got you covered. Cruise with Confidence ATOL and ABTA protection. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Book your flight and enjoy your stay in a hand-picked hotel with Virgin Atlantic. You can also log into Manage my booking to find the details there. I already have a holiday booked with Virgin Holidays, I returned early from holiday and have further questions. It can be found on your tickets and booking confirmation. Simply enter your booking reference, surname and lead passenger's … This can be found at the top of your holiday invoice. Sign up. Bear … If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … Virgin Holidays booking references If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … To do this quote your file number or booking reference in your bank’s reference field so that we can match the payment to your booking. What’s the best way to speak to someone? Visit: virginaustralia.com and click on the “Manage” tab. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. We will help everyone that wants to move their holiday. How to Manage Your Booking Online. Depending on the Virgin Australia service you have booked, we have a number of ways you can check in for your flight. Important Information Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. If your holiday has been affected by the travel restrictions and you have been given a travel voucher, you can now use this to rebook your holiday whenever you’re ready at www.virginholidays.co.uk. Explore our destinations and holiday types and save your faves to your very own Wishlist. Explore our destinations and holiday types and save your faves to your very own Wishlist. Your next holiday is only a click away - our website has thousands of options ready to book. There is no restriction on how many points you can use. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. We will try to respond to your email within 24 hours. You can pay directly by bank transfer via your bank or by internet banking. We are prioritising those customers due to travel before 31 December 2020. With Virgin Holidays, the simplest way is online, using the refund request links in the email you should have received letting you know about the cancellation and the 'Manage my booking' portal. Rest assured; we will notify you as soon as we know if your holiday has been affected. . I’m waiting for a refund on my cancelled holiday. Virgin Holidays booking references. Rest assured; we will notify you as soon as we know if your holiday has been affected. . There’s usually a fee to change your flight date or time, which varies depending on your ticket and the type of amendment. Select to Change, Cancel, Retrieve or Re-send Itinerary. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. Or dive right in to our 2021 holiday offers . If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. We will try to respond to your email within 24 hours. To finalise the amendment, one of our customer advisors will phone you. Add great value checked-in bags and sports equipment Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle carriage. Email. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … Log in to Manage my booking and apply your voucher when checking out, it can be used to pay your deposit, part pay or settle up … We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. You can use this number to check in online and log into My booking. We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Rest assured; we will notify you as soon as we know if your holiday has been affected. This can be arranged whilst rebooking or afterwards in Manage my booking. Watch our How To video for information on how to change your booking online, or follow the steps below. Send us an email and we'll get back to you as soon as possible. We'll be in touch by email letting you know how to register to change your holiday plans. What we sell All Inclusive holidays Late Deals Worldwide holidays Bargain holidays Package Holidays Cheap holidays Cruises Lakes and Mountains Deals Lapland Currency. You'll receive your future travel voucher within 7 days from submitting our form. If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Or dive right in to our 2021 holiday offers. Log in to Manage my booking where you can message us about your options or you can give us a call. And with built-in chat, it’s easy to get in touch with us from home, the airp… Give us a call to speak to our travel experts. Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . You can use miles irrespective of whether you book online, in a Virgin Holidays store or by telephone. Here you can log in to your booking for your holiday with Jet2holidays, Indulgent Escapes or VIBE, your city break with Jet2CityBreaks or your villa holiday with Jet2Villas. Book hotels, cars, travel insurance and holidays. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking … If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Bear in mind you may have to wait longer than expected. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … ‎If you’ve got a holiday booked with Virgin Holidays, you’ll find all the essentials at your fingertips in our new app. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. Passengers who are booked to travel on a Delta Air Lines flight, please proceed to Delta Air Lines Check in.If flying out of Havana, please check in at the airport. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Virgin Holidays booking references. 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