Create or adjust temperature set points to your liking. Check all the stages in the cooling system, as some have more than one. Check the thermostat's display to confirm that there's a call for cooling, usually indicated by the words "cool on" or a snowflake icon. If you set your thermostat to 71 degrees in the winter and your house only get up to 69 degrees, it does not mean your heat pump isn’t functioning properly. If the vin is a single digit when the ac is running the nest is losing charge(vin and the voc number should be almost the same). As soon as room temperature rises above the set point by half a degree or so, you should hear it. Your top floor will reach the temperature you want, and the colder air will fall to the lower floors, cooling them as well and creating a pretty equalized internal temperature. This problem/situation is extremely common and it generates many service calls. While cooling, the inside temperature of the nest (currently reading 24 Celsius) is staying the same and not going down while the house is cooling. The air conditioner is working great but I’m having an issue with my nest thermostat. For the winter: Invert this process, which means the bottom floor should be your set temperature and the floor above it should be two degrees cooler. If you see the Honeywell thermostat not reaching set temperature when cooling, check that your compressors are working. Your Nest Thermostat was set up as a dual fuel system, but theW1,W2/AUXand (W3) wires are configured as alternate heat wires. 1st, 2nd and 3rd gen Nest Learning Thermostat: Press the ring and choose Schedule . On the Nest app: Tap on the Thermostat circle > Tap on the Schedule tab at the bottom of the display > Tap once on the day you want to change a temperature or time in … E36, E86 A heat pump can have at most one auxiliary heat wire. Minimal air is coming through the vents. If you live in an area that is uncomfortably humid, you can use your Nest to keep your home's air drier with its Cool to Dry setting. Verify that the thermostat is switched to cool mode and has a cooling set point below the room temperature reading. If that's not the case, then try the following steps: 1. While the Nest will learn your habits over time, many people prefer to have mostly-full control over the temperature of their living space. The nest will delay for a few minutes so that it can charge and will keep delaying. Our A/C condenser outside is running but is not cooling properly. For the more old school among you, setting a schedule is a good option. To check if the nest is charging you need to go to the nest setting, technical info, power and see the vin. On your thermostat: Go to the schedule screen on your thermostat. There are reasons why your heat pump does not reach temperature set on your thermostat. 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